“I said no twice,” Carmen Mbeki says. “Group things are not for me.” She attended twelve of twelve.
Maintenance is treated as a distinct phase with its own skills rather than as a victory lap, and the service is explicit that it is the harder half.
Nobody is discharged at the end of the programme. Contact steps down on a published schedule with a defined route back.
A closed group gets to week six and starts telling the truth. An open one restarts every week.
Illustrative composite
Nothing is weighed in front of anyone. Most of the group time is spent on what went badly, which is the part that generalises.
She trained as a peer facilitator in the autumn. “You just have to turn up nine times.”
